You need more than someone who can do the job. You need someone who fits how you work. ACE Virtual Support Services builds that match — deliberately, thoroughly, and with your operational reality in mind.
Every ACE-VSS service tier starts with understanding what you actually need — not just your task list, but how you work, how you communicate, and what success looks like for your business.
You brief us. We handle everything else. Your VSP works in the background — you only interact with us, and you only see results. Ideal if you need outcomes without managing talent directly.
We find your person. Through a structured discovery process, we shortlist three compatibility-matched candidates — assessed on skills, personality, work style, and capacity. You choose, we hand off.
Keep ACE-VSS in the middle. We run structured check-ins, escalate issues, produce performance reports, and ensure the working relationship stays smooth — so you don't have to manage it yourself.
Most platforms give you access. We give you a match. Our database is curated and closed — not open to anyone with a profile. Every VSP has been assessed, scored, and approved before they're ever placed with a client.
We believe the people doing the work deserve to be paid fairly. Client fees and VSP compensation are always handled as separate, transparent line items. You always know exactly what you're paying for.
Five layers deep — skills, personality, work style, industry fit, and capacity. Not just the first available person.
Closed. Every VSP passed a multi-stage vetting process and a 100-point assessment before entry.
Your invoice always shows two clear lines: VSP compensation and ACE-VSS service fee. No hidden structures.
Not the right fit? Free replacement within the first two weeks — no questions, no extra fees.
Nigerian Naira and USD pricing structures. We serve local and international clients to the same standard.
Every VSP is bound by strict data protection protocols before any client information is shared.
Our placement process is structured, transparent, and built around finding the right fit — not the fastest one.
You reach out and complete our intake form. We gather your requirements, context, and operational needs before anything moves forward.
A 35-minute structured call with our founder. We get into the detail of how you work, your communication style, and what a successful placement looks like for your business.
We search our curated database and shortlist three candidates matched on skills, personality, work style, and capacity — not just availability.
You choose your VSP. We brief them, confirm expectations on both sides, and either hand off cleanly or stay in as your ACE Manage layer.
This call is the core of what makes ACE-VSS different. We assess your needs in detail — how you work, how you communicate under pressure, and what hasn't worked in past working relationships. The more honest you are, the better the match we build for you. Not every inquiry leads to a placement, and that's by design.
Running a business is rarely straightforward. Some of our clients manage health considerations, irregular schedules, or communication preferences that require a more structured operational layer than standard management provides.
Our High-Touch tier within ACE Manage was built for exactly this. It's not a downgrade — it's a different structure designed to work around your operational reality. High-Touch suitability is identified through our intake process, not self-declared.
High-Touch availability is confirmed at the Founder Discovery Call stage.
Practical insights for founders and business owners who delegate with intention. Tips on managing virtual professionals, building remote workflows, and getting the most from every working relationship — delivered monthly.
Start with an inquiry. We'll send you our intake form, review your needs, and schedule your Founder Discovery Call. Two weeks from there to your shortlist.